Products will ship within 2-7 days. We only show the inventory of plants that are ready to ship immediately, however, we take into consideration the weather and day of the week the product will ship to prevent plants sitting in transit over the weekend.
Once packaged and shipped, plants will arrive within 2-4 business days. We aim to have all plants in transit for a maximum of 3 days to reduce stress on the plants.
A pot has one plant per unit and a pack has multiple plants in one unit, divided into individual cells. Packs are ideal for repotting and landscaping with the minimal packaging and pots are ideal for putting directly onto a windowsill or desk or dropping into a more decorative pot or planter.
Each plant comes with a custom care card consisting of basic instructions on light and water requirements, how far apart to space the plants, and how to plant each variety of plants. For more detailed questions check back on our blog or email us at email@example.com.
Please refer to the USDA's website and enter in your zip code to find out your hardiness zone.
Each plant requires different water levels which are further affected by variables such as weather and season. You may only have to water when the soil is dry or water regularly to main moist soil. Different plant needs are outlined in the care cards provided when your plant is shipped and will be expanded on in our Grower Guides.
Please unpack the box immediately or within 24 hours to let the plant destress from a potentially stressful transit experience.
Please take a picture of the plant within 48 hours and send to firstname.lastname@example.org. We will guide you through the recovery process as many times with a little TLC the plant can make a full recovery. However, if she never fully bounces back, we will refund or reship a new plant within 30 days of the plant's arrival.